Do you charge sales tax?
Yes. By law we are required to charge sales tax in state of Texas. It is 8.25%.
What is your guarantee?
Our work is 100% guaranteed. If you are not satisfied with the cleaning you get, call us within 24 hours of your house cleaning, and we'll send the crew back at our expense to correct the problem.
How long have you been in business?
We are a new family-owned and operated company with a long-term vision. We have started in 2007 with environment, health, and you in mind. Almost all cleaning businesses use harsh and unnatural chemicals. We use only natural environment friendly products. Natural way is the way of the future.
Do you have insurance?
Nature Maids has full liability insurance for each house cleaning employee.
Are your employees bonded?
A bond is insurance that protects you and compensates you if a house cleaning employee is guilty of theft. Nature Maids sends employee's that are trusted, screened and bonded for your protection.
Can I trust the maid and house cleaners you send to my home?
This is really critical. We run a criminal background check on each employee and do not hire people with criminal past. If we do not trust someone in my home, we will not send them to yours.
What if something is broken, damaged, or turns up missing in my home?
No one is happy when these things happen. This is why we run background checks, train our people, and carry insurance. But accidents do happen on occasion. Let us know immediately, and we back it up.
What happens if the maid gets hurt on my property?
We have insurance that will cover the medical bills in the event of an on the job injury.
Do you send employees or contractors to clean my home?
Nature Maids sends trusted, trained, background checked, legal employees to your home. If you request special services, we might refer a contractor. Contractors are independent, and you should check with them on their rules.
